EBusinessearch.com

Customer Relationship Management in the E-Business World

A provider of technologies and programs that emphasize the preservation and enhancement of customer relationships.

Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.

Provides consulting, training, and publication services to improve customer relationships and loyalty.

Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research.

Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics.

Telephone skills training. Testimonials, course descriptions, client list, staff biographies, and contact information.

Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.

Provides customer service training and motivational seminars.

Focus on conflict at work, particularly with customers. Free articles and help on all aspects of conflict with customers and how to avoid.

Measure-X training will shows how to measure satisfaction and retain customers longer.

Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available.

Helps organizations improve performance and customer service.

Customer service training and free articles.

Skill-based training programs designed to change behavior and improve customer contact skills and related performance.